Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Paper Journal, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Paper Journal for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Paper Journal, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Paper Journal as responsible for the personal information.
  • Events outside Paper Journal’s control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Paper Journal reserves the right to amend any information without prior notice.

Payment

All products remain Paper Journal’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Paper Journal.

All transfers conducted through Paper Journal are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

GST & Local Taxes

All prices include 10% GST. Customers outside Australia are responsible for any extra local charges (sales tax, customs duty)  made by customs.

Returns

All of our prints and posters are carefully checked and packaged using acid-free paper. All prints are signed by each individual artist for Paper Journal. We’re sure you’ll love your print, but if for any reason you are not happy with it, you can return it for a credit note or full refund.

All of our books and zines are carefully checked and packaged prior to postage. We’re sure you’ll love your new purchase, but if for any reason you are not happy with it, you can return it for a credit note or full refund.

Conditions of Return

In the event that you would like to return your item, please mail us within 7 days after receiving your item. The item will need to be returned to us within 21 days, ensuring the original supplied packaging is used to re-pack the item. Once the return has been accepted, your purchase amount (minus original postage) will be refunded to your Paypal or bank account (we can only make a refund if the item is returned in its original condition), or a credit note will be issued. Please note that you are responsible for return postage.

Damaged Goods

All of our items are very carefully checked before they are packaged and dispatched. In the very rare and unfortunate occasion there is damage caused by shipping, please let us know within 7 days via email, including a short description and photo of the damage. Within 21 days, please return the item in its original packaging. We will ensure to replace your damaged item with the next one in the edition, or should the edition be sold out, a credit note or full refund will be issued.

Lost Goods

We will not be held responsible for any lost items posted as standard delivery. Should you wish to have the item sent with tracking, please contact Paper Journal and we will be able to assist with another shipping option (please note, a further charge will be added at checkout).

Personal Information

For more information please see our Privacy Policy.

Force Majeure

Events outside Paper Journal’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Paper Journal is released from Paper Journal’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Additional Information

Paper Journal reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Paper Journal has the right to cancel the order and refund any amount paid in the best way. Paper Journal shall also notify the customer of equivalent replacement products if available.

About Paper Journal

Online and print magazine Paper Journal is updated regularly with interviews, features, studio visits and photobook reviews and aims to showcase the very best in contemporary visual arts. In 2018, we turned 5 and to celebrate, we went from online to offline with our first print issue.

The Paper Journal store currently stocks self-published books, zines, posters, and other exciting products! We ship products from our studio once a week.

Any profits are used to fund future projects and artists involved.

Contact

If you have any queries or complaints please contact us at:

117/776 Sydney Road, Brunswick, Victoria, 3056

shop@paper-journal.com